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Centre for Applied Automation

Robots · Robots · Robots

About Us

At the Centre for Applied Automation, we believe technology should give time back to people. As part of West Midlands Police’s IT & Digital department, our mission is to design, build, and support smart automation that frees officers and staff from repetitive tasks, improve our data quality and enable us to better serve our communities.

We approach automation like any other critical service: applying robust design, testing, and governance to ensure every solution is secure, reliable, and scalable. Combining RPA expertise with UiPath, supported by a selection of other tools, we’ve developed a digital workforce that works hand-in-hand with our people.

The results speak for themselves — millions saved in workforce hours, faster access to justice for victims, and more efficient services for the public. Each case study below explores how we’ve turned challenges into practical, measurable outcomes through innovation and collaboration.

Watch Us and Read About Us

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College of Policing Practice Bank

April 2024

Our Automation supporting Defence Solicitors and their clients received national recognition from the College of Policing's Best Practice bank.

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UiPath Case Study

January 2024

Hear how automation improves policing operations while better serving the community.

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Intelligent Automation for the Public Sector

July 2022

In this webinar, I discuss West Midlands Police’s journey with UiPath and how our Centre for Applied Automation has embedded into the organisation and supported better policing outcomes.

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UiPath Case Study

March 2022

Learn how I implemented software robots to save time while focusing on what matters most: protecting the community.

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UiPath Fireside Chat

December 2021

Listen to me and colleagues discuss how automation is providing better outcomes for policing and improving public sector services.

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